Seamless Digital Transformation of a Leading Member Organization for Retail Real Estate with Microsoft Power Platform

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Client 

A leading member organization in the retail real estate industry, seeking to address operational inefficiencies and enhance user experience for event management. The client partnered with Visionet to revolutionize its event registration, payment processing, and overall digital transformation. 

Challenges  

The client faced multiple challenges that hindered the efficiency of their event management platform. The event registration process was cumbersome and disjointed, frustrating users. The customer search functionality was limited, making it difficult for users to find relevant information quickly. Payment processing was complex, adding unnecessary steps and causing delays. Additionally, the manual order submission process was error-prone, leading to inefficiencies and slower operations. These challenges underscored the need for a seamless, automated solution to improve both user experience and operational efficiency. 

Solution  

Visionet partnered with the client to transform their event management platform using Microsoft Power Platform. Key improvements included streamlined event registration via Power Portals, enhanced customer search functionality, a secure and simplified payment process, automated order submissions, and seamless badge printing. These enhancements boosted operational efficiency, improved user satisfaction, and paved the way for a revolutionized event management experience in the US retail real estate industry. 

Why to download this case study? 

Download this case study to discover how Visionet transformed event management with Microsoft Power Platform, driving efficiency and enhancing user experience. 

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