Telecom Industry Services & IT Consulting

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Drupal\dxpr_builder\Service\DxprBuilderService->parseDocumentForCmsElements(Object, Array) (Line: 1085)
Drupal\dxpr_builder\Service\DxprBuilderService->parseForContent(Array, ) (Line: 333)
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Drupal\dxpr_builder\Plugin\Field\FieldFormatter\DxprBuilderFormatter->viewElements(Object, 'en') (Line: 91)
Drupal\Core\Field\FormatterBase->view(Object, 'en') (Line: 268)
Drupal\Core\Entity\Entity\EntityViewDisplay->buildMultiple(Array) (Line: 339)
Drupal\Core\Entity\EntityViewBuilder->buildComponents(Array, Array, Array, 'full') (Line: 281)
Drupal\Core\Entity\EntityViewBuilder->buildMultiple(Array) (Line: 36)
Drupal\block_content\BlockContentViewBuilder->viewMultiple(Array, 'full', NULL) (Line: 24)
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twig_render_template('themes/custom/visionet/templates/page.html.twig', Array) (Line: 348)
Drupal\Core\Theme\ThemeManager->render('page', Array) (Line: 480)
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Home > Industries > T elecom Industry

Seamless experiences for quality services

Elevate telecommunication offerings for subscribers with consistent and high-quality user experiences across all touchpoints, enhancing value.

Instant connectivity to what matters

Provide immediate access to essential information, products, and services, ensuring users stay connected and informed, thereby reducing potential churn.

Building trust beyond transactions

Foster lasting lifetime relationships with customers by prioritizing trust and mutual benefits, transcending single interactions.

Over 27 Years of expertise in the telecommunications industry

Pioneering the digital transformation with unparalleled multichannel solutions for telecom providers

The telecommunications industry is at the forefront of the digital revolution, continuously evolving to meet the dynamic demands of consumers and businesses alike. To maintain a competitive edge in this rapidly changing landscape, managing ARPU and minimizing churn becomes essential, and embracing digital solutions is paramount.

At Visionet, we offer tailored solutions for telecommunications providers looking to amplify their digital reach, enhance customer experiences across multiple touchpoints, and harness the power of data-driven insights.

Through our innovative solutions, telecom providers can anticipate and achieve:

Deliver superior services to their subscribers
Insights on market trends
Optimize operations
Ensuring lasting relationships with subscribers

Helping telecommunication providers to excel in the digital age

01 Digitally transform with telecom focused solutions

Catering to both B2C and B2B segments, we ensure seamless transitions and enhance user experiences throughout. By implementing our solutions, telecom providers can create a more integrated and cohesive digital landscape for their subscribers, aiming to improve ARPU while reducing churn.

02 Unified communications and collaboration

We prioritize seamless connectivity, bringing together voice, video, and messaging into a unified platform. This fosters a more connected, collaborative environment, enabling telecom providers to offer advanced communication solutions to their subscribers

03 Data-driven subscriber and segment insights

Harness the power of AI and analytics with our innovative solutions. Predict market movements, gain a deeper understanding of customer behavior, and drive loyalty through actionable insights tailored for the telecommunications sector. These insights can help manage churn and boost subscriber lifetime value.

04 Omni-Channel Customer Support

Our approach prioritizes the customer experience, offering real-time support mechanisms ranging from chatbots to direct communications. With our tools, telecom providers can ensure that their subscribers always find the assistance they need, whenever they need it.

05 Streamline Business Processes

With Visionet digital services & solutions, telecom providers can optimize and automate their operations, ensuring a more efficient and streamlined workflow. This modernization not only brings robustness but also positions providers for future growth and challenges in the ARPU landscape.

06 Personalized User Experiences

Every customer is unique, and our solutions reflect that. By providing tailored services and offerings, telecom providers can enhance user satisfaction, fostering long-term relationships and ensuring higher retention rates, which plays a crucial role in subscriber lifetime value.

Explore our telecom
services

Field services

A telecom field service app is vital for enhancing FSM. In telecoms, streamlining workforce management boosts efficiency. However, with specialists spread widely and unexpected failures, automation is essential for fieldwork optimization.

Business process management and optimization

Tools for managing subscriber experiences and business intricacies. Features like operational decision management, business activity monitoring, and automated workflow combat churn and align with telecom business goals.

Mobile applications - Cross platform mobile development

Digital services tailored for evolving telecom landscapes. Merges diverse telecom functionalities, ensuring reduced subscriber churn. Automated billing, user-centric UI/UX, stringent security protocols, and unified subscriber account management are key features.

Customer Relationship Management (CRM)

CRM fine-tunes telecom subscriber interactions, helping in reducing churn, building strong subscriber relationships, enhancing retention, and boosting sales through integrated touchpoints.

Commerce Online Store

Telecom-centric digital platforms for global product showcasing and plan offerings. Integrates secure transactions, user-friendly interfaces, and agile inventory management for telecom products.

Data & Analytics Service

Leverage telecom data with advanced analytics. Predict subscriber behavior, counteract churn, drive impactful marketing campaigns, and make informed telecom decisions.

Cloud Transformation Service

Transition from traditional IT to cloud for telecom. Enhance data center capabilities to innovate, secure subscriber data, and optimize telecom cloud performance.

Customer Care & Operations

Comprehensive support covering applications, integrations, and retail operations. Expertise in applications like ConceptWave and WinCash. Multilingual team manages inbound requests and coordinates with vendors, product owners, and development teams.

Case studies

Case Study

Elevating Customer Experiences: Microservices Transformation for a Leading Mobile Service Provider

Our client, a leading EMEA telecommunications service provider.

Case Study

Fashion’s Cyber Shield: How Visionet Safeguarded an Apparel Empire

The client is a leading global luxury apparel and accessories brand

Case Study

Visionet Empowers Südwolle Group: Revolutionizing wool commerce with seamless implementation

To overcome the obstacles posed by its outdated legacy system and enhance its commercial operations

Case Study

Seamless Digital Transformation of a Leading Member Organization for Retail Real Estate with Microsoft Power Platform

Seeking a solution to address operational challenges and achieve a seamless digital transformation,

Case Study

A Leading Athletic Footwear and Apparel Manufacturing Organization transforms its supply chain operations

HauteLogic resolves supply chain complexities by implementing end-to-end supply chain visibility

Client
testimonials

Aravind Narasimhan

VP, Global Omnichannel and Customer Engagement, Tapestry

The professionality and full availability of the team members involved in the project was a key factor that led to the success of the entire operation, obtained within the planned timeline and budget.

Matteo Motta

eCommerce Project Manager, Südwolle Group

Visionet worked within an Agile framework with Cynosure’s BI team to build a cloud-based Data Estate with ETL pipelines and Power BI models to help us create meaningful insights via dashboards and reports in a self-service fashion.

Praveen Patnaik

Director, Enterprise Business Intelligence Architect, Cynosure

Visionet’s unparalleled Cloud expertise and managed services helped us attain operational efficiency and foolproof security which led to efficient and effective resource utilization and cost-reduction.

A leading pharma company

During COVID-19 pandamic we had to close the majority of our stores and that’s why we approached Visionet. They implemented solutions that maximized limited resources and continued to produce results while having minimal impact on our customer experience.

Maria T. Castagna

Customer Support Senior Manager, Vitamin World

ChefZone was in dire need of a robust inventory management solution. Visionet and Microsoft allowed us to enable in-sync inventory operations with faster order fulfillment.

Roger Lao

Enterprise Applications Manager, Y. Hata and Co.

Working with Visionet has been an amazing experience. In a considerably short time, they revamped our data management platform and helped us reimagine productivity in Life Sciences - proving themselves as one of our most trusted technology partners.

Renowned life sciences firm

Increase your cloud performance with Visionet

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Transformation tailored to global telecoms

Seamless experiences for quality services

Instant connectivity to what matters

Building trust beyond transactions

Pioneering the digital transformation with unparalleled multichannel solutions for telecom providers

Helping telecommunication providers to excel in the digital age

01

Digitally transform with telecom focused solutions

02

Unified communications and collaboration

03

Data-driven subscriber and segment insights

04

Omni-Channel Customer Support

05

Streamline Business Processes

06

Personalized User Experiences

Explore our telecomservices

Field services

Business process management and optimization

Mobile applications - Cross platform mobile development

Customer Relationship Management (CRM)

Commerce Online Store

Data & Analytics Service

Cloud Transformation Service

Customer Care & Operations

Case studies

Clienttestimonials

Increase your cloud performance with Visionet

Resources

Get in touch

Services

Products

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Contact

Explore our telecom
services

Client
testimonials