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As Microsoft Power Platform adoption expanded across Toromont Cat, the organization faced rapid growth of low-code/no-code solutions without centralized governance. This created limited visibility into Azure consumption and license usage, and increased the need for standardized controls to manage environments and deployments at scale.
A disruption event exposed operational risk across public-facing municipal services, including a legacy point-of-sale (POS) solution used by recreation and community services. The municipality needed a faster path to continuity and a modern foundation to standardize transactions across business units.
A leading specialty insurer modernized its engagement model by moving away from fragmented, email-driven processes toward a unified Dynamics 365 CRM automation framework.
The shift was not about replacing tools. It was about achieving clarity across broker relationships, improving how cases flowed through the organization, and making communication more relevant, timely, and measurable.
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