Microsoft Dynamics 365 Field Services

Personalize customer experiences and increase worker productivity.


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Microsoft Partner of the Year Awards 2022

Visionet was acknowledged as the winner of the 2022 Microsoft Partner of the Year Award in Dynamics 365 Commerce. Its commerce solution Catapult reimagines digital commerce services by enabling rapid commerce adoption for both the B2B and B2C domains. With time, our influence has expanded globally as we’ve been able to consistently deliver innovative technologies to improve a brand’s commerce infrastructure.

Nicole Dezen, CVP of Global Partner Solutions at Microsoft congratulates the winners of the 2022 Microsoft Partner of the Year Award

Microsoft Cloud Partner

Microsoft Dynamics 365 Field Services

Microsoft Dynamics 365 Field Services is an all-inclusive solution that facilitates the management of field service operations. With real-time scheduling, asset management, predictive maintenance, and other features, your enterprise can streamline workflows, lower expenses, and enhance customer satisfaction.

The platform is easy to use, accessible from any device, and integrates seamlessly with other Microsoft products, including Office 365, Power BI and Al tools such as ChatGPT. With its advanced scheduling and dispatching capabilities, organizations can quickly and easily schedule and dispatch field technicians to job sites, reducing downtime and increasing first- time fix rates.

Constinously Enhance and Drive Efficiency with Field Services

Build a Loyal Customer Base

Seamlessly share quote, contract, and schedule information with customers to proactively build trust and gain a loyal customer base.

Enhanced Service Experience

Dynamics 365 Field Service enables customers to track service activities and schedule appointments using a self-serve portal.

Better Process Visibility

Provide customers real-time location of technicians backed by tracking and automated appointment reminders.

Work Order Automation

Automatically create work orders and dispatch technicians with relevant customer information on their mobile devices.

Gain Insights and Intelligence

Detect and diagnose potential problems before they impact your customers with Microsoft Dynamics 365 Field Service.

Adopt Predictive Maintenance

Switch to just-in-time predictive maintenance to repair, clean, or replace parts only when needed.

Efficiently Manage Resources

Manage resources efficiently by making resource allocation faster and loop in all your employees to streamline tasks.

Automatic Scheduling

Automatically schedule the nearest technicians with the right skills and easily manage resources across work orders.

Streamline Inventory

Track inventory down to the truck level with real-time visibility to increase first-time fix rates.

Ensure On-Time Appointments

Keep technicians productive with best route directions, real-time work order updates, and customer history via mobile.



Our Expertise

At Visionet, our objective is to enable organizations with efficient Field Services and offer top-notch solutions in the market. We trust in gathering the finest resources and establishing a center of excellence to furnish our customers with comprehensive and inventive solutions.

To attain this aim, we have established a broad Field Services pipeline and are collaborating with Microsoft to leverage their co-sell and go-to-market potential.Our team is committed to contributing value to Microsoft's product by conducting proof-of-concepts and developing Intellectual Properties based on the Field Service roadmap. We strive to stay ahead of the curve by employing exceptional technology and constant innovation.

Our Industry Solutions

Retail

  • Warehouses
  • Distribution Micro-fulfillment 
  • Inventory Automations

Finance

  • Performance Tracking
  • Utilities Management

Occupany Management

  • Space Management
  • Temperature and Humidity Measures
  • Help Desk

Hospitability and Event Management

  • Access Control
  • Building Automation Energy Management
  • Monitoring and Control System

Maintenance Management

  • Prevention Maintenance
  • Demand Maintenance Services
  • Compliance 
  • Parts and Tools

Real Estate


  • Construction Status
  • Asset Consumption
  • Purchase/Sales
  • Leasing


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