Microsoft Dynamics 365 Field Services
Personalize customer experiences and increase worker productivity.
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Microsoft Partner of the Year Awards 2022
Visionet was acknowledged as the winner of the 2022 Microsoft Partner of the Year Award in Dynamics 365 Commerce. Its commerce solution Catapult reimagines digital commerce services by enabling rapid commerce adoption for both the B2B and B2C domains. With time, our influence has expanded globally as we’ve been able to consistently deliver innovative technologies to improve a brand’s commerce infrastructure.
Nicole Dezen, CVP of Global Partner Solutions at Microsoft congratulates the winners of the 2022 Microsoft Partner of the Year Award
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Microsoft Dynamics 365 Field Services
Microsoft Dynamics 365 Field Services is an all-inclusive solution that facilitates the management of field service operations. With real-time scheduling, asset management, predictive maintenance, and other features, your enterprise can streamline workflows, lower expenses, and enhance customer satisfaction.
The platform is easy to use, accessible from any device, and integrates seamlessly with other Microsoft products, including Office 365, Power BI and Al tools such as ChatGPT. With its advanced scheduling and dispatching capabilities, organizations can quickly and easily schedule and dispatch field technicians to job sites, reducing downtime and increasing first- time fix rates.
Constinously Enhance and Drive Efficiency with Field Services
Build a Loyal Customer Base
Seamlessly share quote, contract, and schedule information with customers to proactively build trust and gain a loyal customer base.
Enhanced Service Experience
Dynamics 365 Field Service enables customers to track service activities and schedule appointments using a self-serve portal.
Better Process Visibility
Provide customers real-time location of technicians backed by tracking and automated appointment reminders.
Work Order Automation
Automatically create work orders and dispatch technicians with relevant customer information on their mobile devices.
Gain Insights and Intelligence
Detect and diagnose potential problems before they impact your customers with Microsoft Dynamics 365 Field Service.
Adopt Predictive Maintenance
Switch to just-in-time predictive maintenance to repair, clean, or replace parts only when needed.
Efficiently Manage Resources
Manage resources efficiently by making resource allocation faster and loop in all your employees to streamline tasks.
Automatic Scheduling
Automatically schedule the nearest technicians with the right skills and easily manage resources across work orders.
Streamline Inventory
Track inventory down to the truck level with real-time visibility to increase first-time fix rates.
Ensure On-Time Appointments
Keep technicians productive with best route directions, real-time work order updates, and customer history via mobile.
Our Expertise
At Visionet, our objective is to enable organizations with efficient Field Services and offer top-notch solutions in the market. We trust in gathering the finest resources and establishing a center of excellence to furnish our customers with comprehensive and inventive solutions.
To attain this aim, we have established a broad Field Services pipeline and are collaborating with Microsoft to leverage their co-sell and go-to-market potential.Our team is committed to contributing value to Microsoft's product by conducting proof-of-concepts and developing Intellectual Properties based on the Field Service roadmap. We strive to stay ahead of the curve by employing exceptional technology and constant innovation.
Our Industry Solutions
Retail
- Warehouses
- Distribution Micro-fulfillment
- Inventory Automations
Finance
- Performance Tracking
- Utilities Management
Occupany Management
- Space Management
- Temperature and Humidity Measures
- Help Desk
Hospitability and Event Management
- Access Control
- Building Automation Energy Management
- Monitoring and Control System
Maintenance Management
- Prevention Maintenance
- Demand Maintenance Services
- Compliance
- Parts and Tools
Real Estate
- Construction Status
- Asset Consumption
- Purchase/Sales
- Leasing
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