Redefining e-commerce for Marks & Spencer

Marks & Spencer revolutionized its embroidered school uniform eCommerce platform with Visionet’s Microsoft Dynamics 365 Commerce implementation, enhancing scalability, efficiency, and customer experience. 

An in-depth case study on a leading mattress & bedding accessories retailer A leading mattress and bedding retailer struggled to efficiently store, manage, and interpret customer data, hindering its business growth and affecting customer satisfaction. Despite having a steady influx of website visitors, its conversion rates were not up to par.  To improve its conversion rates and provide enhanced shopping experiences, it sought Visionet for its expertise in digital transformation. With a harmonious blend

Looking for a competent eCommerce partner to help them revitalize their eCommerce site performance, a leading retailer in the U.S leveraged Visionet’s end-to-end digital consulting services. This collaboration enabled the brand with next-generation mobile experiences, optimized organic search visibility, and improved impressions.

Client 

A global British retailer with 1,509+ stores aimed to expand its school uniform eCommerce business and reach £1 billion in UK revenue but faced legacy system limitations. 

Challenges 

Outdated legacy systems, manual school onboarding, inefficient inventory utilization, and limited eCommerce capabilities hindered growth. The lack of real-time reporting and reliance on outsourced logistics made operations inefficient, slowing scalability and customer experience improvements. 

Client 

Vitamin World is a global leader in vitamins and nutritional supplements, offering a diverse range of products to customers worldwide through both online and offline channels.