An in-depth case study on a leading mattress & bedding accessories retailer A leading mattress and bedding retailer struggled to efficiently store, manage, and interpret customer data, hindering its business growth and affecting customer satisfaction. Despite having a steady influx of website visitors, its conversion rates were not up to par.  To improve its conversion rates and provide enhanced shopping experiences, it sought Visionet for its expertise in digital transformation. With a harmonious blend

Looking for a competent eCommerce partner to help them revitalize their eCommerce site performance, a leading retailer in the U.S leveraged Visionet’s end-to-end digital consulting services. This collaboration enabled the brand with next-generation mobile experiences, optimized organic search visibility, and improved impressions.

Client 

A global British retailer with 1,509+ stores aimed to expand its school uniform eCommerce business and reach £1 billion in UK revenue but faced legacy system limitations. 

Challenges 

Outdated legacy systems, manual school onboarding, inefficient inventory utilization, and limited eCommerce capabilities hindered growth. The lack of real-time reporting and reliance on outsourced logistics made operations inefficient, slowing scalability and customer experience improvements. 

Client 

Vitamin World is a global leader in vitamins and nutritional supplements, offering a diverse range of products to customers worldwide through both online and offline channels. 

Client 

KUIU, a premium gear manufacturer for mountain hunters, needed a scalable eCommerce solution to handle rapid growth and offer a more personalized shopping experience. 

Challenges 

As demand for their top-tier products skyrocketed, KUIU's existing eCommerce platform struggled to provide the seamless, personalized shopping experience their customers demanded. The need for a scalable solution to improve product exploration and drive conversions was clear. 

A leading fashion brand partnered with Visionet to enhance its consumer journey by integrating digital capabilities within its physical stores, creating a seamless, omnichannel experience powered by Salesforce.

Challenges

The brand sought a smooth launch for its new website, designed specifically for 42-inch in-store screens, to provide a connected experience for global customers across channels. They aimed to elevate customer engagement and service while avoiding disruptions during the site migration.

Client 

The client is a leading online retailer in America, specializing in power tools and equipment for professional tradesmen and DIY enthusiasts. With 18 years of experience, they offer a wide range of tools, accessories, and supplies, both new and refurbished, from renowned brands. The company serves its customers via its website and eCommerce platforms like Amazon, ensuring seamless access to industry-leading equipment at affordable prices. 

Client 

Mattress Firm, America’s largest specialty mattress and bedding retailer, operates over 3,500 stores across 49 states. They differentiate their brand by offering a wide range of high-quality bedding, competitive pricing, and expert sales support. 

Challenges  

Mattress Firm faced the challenge of finding a scalable solution to boost store traffic, improve conversion rates, enhance operational visibility, and deliver a consistent brand experience across both online and offline channels.