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Drupal\dxpr_builder\Service\DxprBuilderService->parseDocumentForCmsElements(Object, Array) (Line: 1085)
Drupal\dxpr_builder\Service\DxprBuilderService->parseForContent(Array, ) (Line: 333)
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Drupal\dxpr_builder\Plugin\Field\FieldFormatter\DxprBuilderFormatter->viewElements(Object, 'en') (Line: 91)
Drupal\Core\Field\FormatterBase->view(Object, 'en') (Line: 268)
Drupal\Core\Entity\Entity\EntityViewDisplay->buildMultiple(Array) (Line: 339)
Drupal\Core\Entity\EntityViewBuilder->buildComponents(Array, Array, Array, 'full') (Line: 281)
Drupal\Core\Entity\EntityViewBuilder->buildMultiple(Array) (Line: 36)
Drupal\block_content\BlockContentViewBuilder->viewMultiple(Array, 'full', NULL) (Line: 24)
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Home > Digital Services > Mobile Ordering Solution for Restaurants

Mobile Ordering Solution for Restaurants with Salesforce Commerce Cloud

Hassle-free mobile dine-in ordering and payment.

Mobile Ordering And Contactless Payment
The Pandemic Has Accelerated The Move To Mobile Ordering And Contactless Payment.

COVID-19 has normalized new ways of interacting with restaurants, primarily through digital, and off-premise means. This preference is here to stay for a long time.

As protective measures continue to be implemented across the world, QR codes have become the new way to access menus, order food, and even make payments through mobile devices. Over the last year, some restaurants adopted mobile ordering solutions that filled an immediate need but were neither scalable nor bi-directional – requiring restaurants to duplicate and maintain their menus in systems outside of their POS.

How It Works

Contact Our Experts

ACCESS RESTAURANT MENU

Guest scans the QR code to view the full restaurant menu with real-time pricing and item availability.

ASSIGN TABLE NUMBER

The server/runner receives the guest’s order on the Mad Mobile app on their tablet and assigns the table number accordingly.

OPEN CHECK CREATED

The guest’s order is sent to the POS and other integrated restaurant systems. Items can be added to the open check with complete synchronization between the guest’s ordering interface, server, and POS. The server/runner can initiate voids or refunds from the tablet interface.

PAYMENT AND CHECK CLOSURE

The guest pays on their device. The server/runner is notified of the payment and the check is closed at the POS.

Visionet Mobile Restaurant Accelerator vs. Others

Others: Mobile Ordering App

Offers Commerce Cloud mobile ordering solution fully integrated with Mad Mobile’s Marvel tablet app for servers/runners

Salesforce Accelerator: Mobile Ordering App

Requires custom partner app. No solution for servers/runners

Others: Menu Integration

Unique POS Adapter enables real-time integration with the legacy POS, Automates full menu, pricing, promos, combos, and more

Salesforce Accelerator: Menu Integration

Must manually duplicate menu and logic on the server. The menu is batch updated periodically

Others: Item Availability

Yes – provides real-time menu item availability

Salesforce Accelerator: Item Availability

Not available

Others: Open Ticket

Yes – items can be added to order or modified at any time by the guest or server/runner

Salesforce Accelerator: Open Ticket

No – must create a new order in case of any modifications to it

Others: Voids & Refunds

Fully automated

Salesforce Accelerator: Voids & Refunds

Have to be done manually on the POS and server-side

Others: Multi-Mobile Order

Orders can be placed from multiple devices at the same table

Salesforce Accelerator: Multi-Mobile Order

Not available

Others: Performance

Runs in-store and on the cloud for optimal performance

Salesforce Accelerator: Performance

Relies on an external internet connection

Embrace the Future of Mobile Ordering Solutions

Our Visionet & Salesforce Restaurant Accelerator is a packaged offering to help enterprise and mid-market restaurants enable seamless mobile dine-in ordering and payment for guests.

01 Fully integrated

Enable hassle-free mobile dine-in ordering and payments for your guests with seamless integration between the guest’s ordering app and your legacy POS – powered by Salesforce Commerce Cloud

02 Menu integration

All the menu, pricing, promos, and item availability information flows and synchronizes automatically in real-time from the guest to the runner and POS – without the need to manually duplicate pricing logic

03 Consistent UI

Enhance the end-to-end usability with a consistent interface from the server/runner’s tablet app to the POS

04 Open ticket

Guest or server can add items to an existing order, eliminating the need to create a manual order in case additional items have been added to it

05 Hassle-free payment

Take contactless payments to the next level by allowing the guests to pay from their device. Our mobile ordering solution ensures that you can seamlessly transact.

06 Connected

Take advantage of the comprehensive connectivity of the solution with business-critical restaurant technology like KDS, printers, PEDs, and more

Elevate Your Dine-In Experience In Just 6 Weeks

Our starter kit offers a fully packaged mobile ordering solution that empowers your restaurant business to effortlessly meet the evolving demands of your patrons through your existing POS. Here’s what’s included:

Salesforce Licenses

B2C Commerce Plus and 1-year contract.

Mad Mobile Licenses

Marvel platform Up to 10 stores or 100 devices and 1-year contract.

Bundled with Visionet SI

Site setup, branding, launch, Data loading, configuration, testing and 2 months of managed services.

Client
testimonials

Aravind Narasimhan

VP, Global Omnichannel and Customer Engagement, Tapestry

The professionality and full availability of the team members involved in the project was a key factor that led to the success of the entire operation, obtained within the planned timeline and budget.

Matteo Motta

eCommerce Project Manager, Südwolle Group

Visionet worked within an Agile framework with Cynosure’s BI team to build a cloud-based Data Estate with ETL pipelines and Power BI models to help us create meaningful insights via dashboards and reports in a self-service fashion.

Praveen Patnaik

Director, Enterprise Business Intelligence Architect, Cynosure

Visionet’s unparalleled Cloud expertise and managed services helped us attain operational efficiency and foolproof security which led to efficient and effective resource utilization and cost-reduction.

A leading pharma company

During COVID-19 pandamic we had to close the majority of our stores and that’s why we approached Visionet. They implemented solutions that maximized limited resources and continued to produce results while having minimal impact on our customer experience.

Maria T. Castagna

Customer Support Senior Manager, Vitamin World

ChefZone was in dire need of a robust inventory management solution. Visionet and Microsoft allowed us to enable in-sync inventory operations with faster order fulfillment.

Roger Lao

Enterprise Applications Manager, Y. Hata and Co.

Working with Visionet has been an amazing experience. In a considerably short time, they revamped our data management platform and helped us reimagine productivity in Life Sciences - proving themselves as one of our most trusted technology partners.

Renowned life sciences firm

Deliver Future-Ready Dine-In Ordering And Payment Experiences

The Mobile Online Ordering Restaurant Accelerator is Visionet’s collaboration with Mad Mobile and Salesforce to develop a world-class eCommerce and a mobile ordering solution that’s tightly integrated with legacy restaurant POS systems which automates and truly operationalizes dine-in ordering and payment.

Get in touch

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