Workflows were a burden, until AI made them the main act
For every hour a physician spends with a patient, they spend two on administrative tasks. Insurance claims bounce between departments for weeks, stuck in a maze of manual checks and rework. This is not a data problem or a model problem. It is a flow problem.
For years, we chased model accuracy while patients still waited claims still bounced, and clinician burnout soared. The miss was simple: standalone "Point AI" models sat outside the work, requiring human intervention to translate insight into action.