Home Shopping Is Getting Bigger! How Lenders Can Ride the Boom

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The mortgage market has experienced immense changes in the last few months. Most lenders have been forced to adapt swiftly and respond quickly to new needs, opportunities, and challenges.

11 Pillars of Great Ecommerce User Experience

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Retail industry is dynamic; it is always adapting to better cater to the changing customer needs, preferences, and behaviors. The past decade has seen advancements that have propelled the retail industry dramatically forward. No matter how much the industry changes, one idea will stay the same: “Customer experience is paramount.”

Doing It Right – The Cloud Native Way

Unlock competitive advantages with Scale, Performance and Agility

Cloud adoption is not about reducing costs alone. To realize true benefits of cloud, organizations must take on an application-centric and native adoption mindset instead of shifting their existing problems to the cloud.

With a proven track record of more than 200 successful cloud programs, Visionet has helped clients accelerate native cloud adoption.

8 Steps to Improve the eCommerce Experience for Your Shoppers

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Written by  AJ Leale, Sr. Director eCommerce 
There are countless products and services in the market, often similar in quality. We could argue that the only hope for businesses to secure a return customer base lies in a personalized, highly-convenient eCommerce experience.
Customer experience (CX) helps boost customer retention, which itself is important — the success rate of selling to existing customers is 60–70%, compared to a 5–20% success rate with new customers.

COVID-19 & SEO – How to prepare your eCommerce site

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Written by Priscilla Cornwell, SEO & Analytics Manager and AJ Leale, Sr. Director eCommerce 
The world of eCommerce is always changing, but with the appearance of COVID-19 it is changing and becoming impossible to predict what will happen next. The economy took a major hit to retail with no end in sight.  Businesses across the country are facing uncertainty like no other time in history.

What Should Online Retailers Do in the COVID-19 Pandemic?

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Provided by Visionet Digital, written by AJ Leale, Sr. Director eCommerce Consulting
During this uncertain time with the COVID-19 pandemic, many businesses are closed, and some are even closed for good.  Retailers have a challenging path forward to navigate through to the other end.  This article will suggest some options based on past events and current information seen from many retailers today.

Omnichannel capabilities of Dynamics 365 Commerce

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Customers that spend more also use more channels to shop. “Omnichannel” shoppers effortlessly switch from browsing your product catalog on a laptop to completing their purchase using a smartphone, and then to sharing their experience via social media.

These UX Mistakes Marked the Last Holiday Season — Create a Plan to Avoid Them!

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Written by  AJ Leale, Sr. Director eCommerce 
A hectic holiday season leaves many marketers frustrated and exhausted, even before the sales start. Black Friday heavily impacts sales associates in physical stores, but as more and more shopping takes place online, eCommerce faces similar issues as well.