Edwards' Growth: Tech Efficiency & Insights

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Client

Founded in 1867 in Michigan, Edwards Garment has become a leading manufacturer specializing in high-quality uniforms and corporate clothing. Shipping 15,000 to 20,000 pieces daily across the U.S., it caters to various industries, from hospitality to healthcare, providing attire that enhances brand image. Dedicated to exceptional customer service and innovative products, Edwards Garment is a trusted partner for professional attire solutions. 

Challenges

As Edwards Garment expanded, it encountered significant challenges, including inefficient inventory management and complex warehouse operations that led to bottlenecks. The rapid growth also highlighted issues like limited customer insights, inadequate pricing management, and imprecise freight estimation systems. These problems contributed to rising operational costs and underscored the need for a scalable, efficient solution. 

Solution

In response to its challenges, Edwards Garment implemented Microsoft Dynamics 365 Finance & Operations (D365 F&O) in collaboration with Visionet Systems and PartnerLinQ. This comprehensive solution seamlessly integrated various business functions onto a single platform, revolutionized inventory and warehouse management, and significantly enhanced customer service capabilities. The impact of these changes was profound, resulting in enhanced operational efficiency with significant time and cost savings, better customer insights that enable tailored services, and improved scalability that supports growth while streamlining operations and reducing errors. 

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