An International Retailer achieves rapid eCommerce and Supply Chain Transformation

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Client 

A global British retailer with 1,509+ stores aimed to expand its school uniform eCommerce business and reach £1 billion in UK revenue but faced legacy system limitations. 

Challenges 

Outdated legacy systems, manual school onboarding, inefficient inventory utilization, and limited eCommerce capabilities hindered growth. The lack of real-time reporting and reliance on outsourced logistics made operations inefficient, slowing scalability and customer experience improvements. 

Solution 

Visionet implemented Catapult, a Microsoft Dynamics 365 Commerce solution, completing the transformation in 20 weeks. The project streamlined eCommerce, automated inventory updates via Azure, and integrated 3PL logistics for real-time order management. Enhanced product catalog management, bulk inquiries, and predictive demand tools improved efficiency, reducing costs and driving sales. 

Why download this case study? 

  • Learn how Visionet modernized eCommerce in just 20 weeks. 
  • See how real-time inventory updates optimized supply chain efficiency. 
  • Discover how automation improved sales and customer experience. 
  • Explore how Dynamics 365 Commerce streamlined operations and cut costs. 
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