Client
The client, headquartered in North America, is a prominent pharmaceutical company.
Challenges
The client sought to optimize its pipeline management process and encountered several challenges. These included insufficient data orchestration management, the absence of incident or release management standard operating procedures (SOPs), and a data ecosystem lacking proactive monitoring.
The client was looking for a partner who could enhance operational governance efficiency and reduce deployment time.
Solutions
The client collaborated with Visionet and established a comprehensive mechanism for collecting sub-services, facilitating data ingestion, transfer, transformation, and integration into the data platform.
Visionet implemented standard operating procedures (SOPs) to configure alerts, enhance existing alerts, and ensure service stability.
This enabled the client to address all issues and establish a support framework for managing Data Pipeline Services operations.