ICSC Reinvents ERP CRM Systems with Dynamics 365

Challenges

Like every other organization, the lockdown posed major operational challenges for the client. Some of the major ones included the management of its event, sales, and financial aspects. In addition to this, ICSC’s business processes were fragmented, and its ERP and CRM systems were dated and which was restricting their ability to cope with the drastically changing market shift due to the pandemic.

 

Leveraging Microsoft Dynamics 365 to Deliver Enriched Customer Experiences

Challenges

A lack of a centralized system was one of the many issues that Y.Hata encountered for its ChefZone division, resulting in inefficiencies in dealing with disparate data formats, communication standards, and integration approaches.

Solution

Y. Hata used Visionet’s experience and Dynamics 365’s capabilities to drive an infrastructure transformation. The client received a 360-degree consumer perspective and a powerful inventory-management system with enhanced warehouse-management (WMS) capabilities by implementing the platform.

Vince propels its operational capacity by migrating from RDS to Azure Virtual

Visionet helped leading apparel and accessories fashion brand, Vince, smoothly transition from RDS to Azure Virtual Desktop to attain enhanced system performance and optimize costs as well

Challenges

Vince was facing problems with its RDS infrastructure in terms of operational capacity, performance, and cost management.
They were seeking an uninterrupted transition to Microsoft AVD to overcome these issues for good.

Fashion Forward: Leading Fashion Retailer Reduces Cost of Ownership and Improves Efficiency

Client

The client is a fashion retailer.

Challenge

The client has been using Microsoft Dynamics AX 2009 as their ERP solution, which led to higher maintenance costs. They were struggling with limited supply chain visibility and data accuracy issues. The client required a unified data platform that would centralize channel management by providing robust support for omnichannel retail.

Business Transformation Using Dynamics 365 and Managed Azure Services

Challenges

Our client is a leading global luxury apparel and accessories brand, selling its products in prestige locations worldwide via retail stores, factory outlet stores, and its eCommerce website.

Due to poor management of IT infrastructure hosted on Azure, the client’s website faced a myriad of outages and security concerns.

Business processes were also fragmented across three ERP systems, which made it difficult to integrate information. This led to high cost of ownership, operational inefficiencies, and order fulfillment times.

Improving Supply Chain Reliability Through Deeper Vendor Collaboration

Reliability is the most critical performance indicator for fashion and apparel manufacturers and retailers leveraging full packed sourcing models, as they face longer lead times for imports and tight schedules for typical season deliveries. Lacking the responsiveness and flexibility required to intelligently manage domestic outsourcing operations and shop floors, manufacturers today are exposed to a risk of falling behind in the race of competing vendor margins and a differentiated customer service.