Business Transformation Using Dynamics 365 and Managed Azure Services

Challenges

Our client is a leading global luxury apparel and accessories brand, selling its products in prestige locations worldwide via retail stores, factory outlet stores, and its eCommerce website.

Due to poor management of IT infrastructure hosted on Azure, the client’s website faced a myriad of outages and security concerns.

Business processes were also fragmented across three ERP systems, which made it difficult to integrate information. This led to high cost of ownership, operational inefficiencies, and order fulfillment times.

Improving Supply Chain Reliability Through Deeper Vendor Collaboration

Reliability is the most critical performance indicator for fashion and apparel manufacturers and retailers leveraging full packed sourcing models, as they face longer lead times for imports and tight schedules for typical season deliveries. Lacking the responsiveness and flexibility required to intelligently manage domestic outsourcing operations and shop floors, manufacturers today are exposed to a risk of falling behind in the race of competing vendor margins and a differentiated customer service.