Dynamics 365 Marketing

Leverage intelligent marketing to attract, engage, and retain customers


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Generate and manage leads

Attract the right customers

Provides tools to identify and target the ideal audience. With Microsoft Dynamics 365 Marketing, businesses can leverage customer insights and AI-powered segmentation to create targeted campaigns that reach the right people with the right message. This results in higher conversion rates and improved ROI on marketing spend.

Easily create campaign assets

This can be a time-consuming and complex process, but Microsoft solutions make it easier. With Dynamics 365 Marketing, businesses can create professional-looking emails, landing pages, and other marketing assets with a few clicks. Built-in design tools, templates, and drag-and-drop functionality make it easy to create visually appealing and engaging assets that resonate with customers.

Personalize your customer experience

This is crucial to building strong relationships and increasing customer loyalty, and Microsoft solutions enable businesses to deliver a personalized experience at scale. With Dynamics 365 Customer Insights, businesses can gather and unify customer data from multiple sources, including sales, marketing, and service interactions, to create a 360-degree view of the customer. This allows businesses to deliver personalized experiences across all touchpoints, from email campaigns to customer service interactions.

Align sales and marketing

Enhance growth and compliance

Extend your capabilities

Personalize and integrate Dynamics 365’s data with third-party systems or with services that you already use.

Tailor Dynamics 365 Marketing to your needs

Simplify build-and-deploy processes by easily creating custom solutions using intuitive tools like no-code visual editors.

Maintain compliance

Use built-in compliance features to adhere to regulations and guidelines set by governing bodies or your customers.

Make well-informed decisions

Boost marketing ROI

Use intelligent marketing analytics and built-in or customized dashboards to improve marketing ROI and track performance.

Address the right audience

Use data from Dynamics 365 Customer Insights to gain a unified, 360° view of customers.

Focus on priorities

Gather insights from multiple lead scoring models and A/B testing for emails to prioritize and focus on high-priority leads.

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