Empowering Customer Delight: Microsoft Copilot Studio’s Vision

In today’s fast-paced business world, the merging of cutting-edge technologies and customer-focused approaches is crucial for success. Of late, businesses want solutions that improve both customer experiences and efficiency.  

Enter Microsoft Copilot Studio—an AI-driven solution poised to revolutionize customer engagement and operational efficiency for businesses worldwide. 

Accelerating Microsoft Power Platform Adoption Through Center of Excellence

In today's rapidly evolving business landscape, enterprises are under constant pressure to innovate, enhance productivity, and achieve operational excellence. This white paper delves into the strategic implementation of a Power Platform Center of Excellence (CoE) within organizations. This comprehensive guide elucidates the critical components of the Power Platform suite, emphasizes the significance of a CoE, and delineates strategies for effective governance, training, and measuring ROI.  

Transforming Retail Fortunes: How AI-Infused Forecasting Informed Business Strategy for a Retail Chain

Client

The client is a prominent retail player specializing in mattresses and accessories and has over 2,400 stores across the US.

Challenges

The client operated in a highly competitive landscape where accurate forecasting of customer demand, store footfall, and revenue was vital. However, evolving preferences and market trends made accurate predictions challenging, leading to unreliable forecasts. Furthermore, reliance on manual models hindered precision and the implementation of a time-series forecasting model.

Transforming Customer 360 for a Major US Retail Player using Google Cloud

Client 

The client is a major US retail player in the mattress and accessories business with more than 2, 400 stores spanning across 49 states. It has a strong reputation for delivering superior customer experiences.  

Challenge 

The client lacked a customer data platform and faced difficulties in interpreting customer behavior across various touch points. This resulted in manual, time-consuming tasks, and incomplete data, hindering the client’s ability to execute customer analytics use cases.  

NRF 2024: Retail's Big Show

Join us for an insightful and delectable co-hosted dinner event featuring industry experts from Microsoft, Adyen and Visionet. Immerse yourself in the latest trends, best practices, and success stories surrounding AI Innovation in Commerce, as shared by experts from Adyen, Visionet, and Dynamics 365 Commerce customers. 

Unveiling the Power of Conversations with Microsoft Copilot Studio

In the ever-evolving digital landscape, Microsoft continues to empower businesses with innovative solutions to enhance productivity and communication. One such groundbreaking tool recently transformed is Microsoft Copilot Studio, formerly Power Virtual Agents. A robust platform designed to revolutionize conversational interfaces for building intelligent chatbots. This blog will explore the features and capabilities that make Microsoft Copilot Studio a game-changer in chatbot development.    

7 Ways of Success: How Microsoft Power Platform Can Enhance Revenue and Optimize Performance

Introduction

In an era where digital transformation dictates the pace of business growth, leveraging the right technology is crucial. Microsoft Power Platform, a leader in this transformative journey, offers unparalleled opportunities for businesses to enhance their operations through innovative Microsoft Power Platform Solutions.     

Achieving Strategic Excellence: Unveiling the Power of Microsoft Business Application Managed Services

Managed services for Microsoft business applications related to the management, maintenance, and support of Microsoft's suite of business applications, which includes Dynamics 365 ERP, Retail & Commerce, and Customer Engagement (CE). 

In today’s technology-driven world, your employees cannot work if your technology operations are not working. Many companies hire a professional IT manager to run the operations, but this isn't always the best solution. Managed service providers (MSPs) are becoming a more attractive choice for businesses of all sizes. 

AI + Data + CRM: A recipe for CX magic

In today’s dynamic business landscape, customers seek personalized and seamless experiences tailored to their needs and ever-evolving preferences. This is where Generative AI comes into play.

In our recent webinar, experts from Visionet and Salesforce highlighted the immense power of integrating AI, Data, and CRM while uncovering endless possibilities of Generative AI. This webinar provides a comprehensive breakdown on: